Sokolovská 30, Praha 18600
You can choose from the following accommodation facilities in the vicinity.
Křižíkova 267/9, Praha Praha
(in the distance of 0.1 km from penzion Alice)
Accommodation prices
from € 106
Studio KLASIK (for 1 per.)
1 extra bed • Last 1 available rooms!
STUDIO KOMFORT (for 1 per.)
1 extra bed • Last 1 available rooms!
Studio KLASIK s přistýlkou (for 1 per.)
1 extra bed • Last 1 available rooms!
Studio KOMFORT s přistýlkou (for 1 per.)
1 extra bed • Last 1 available rooms!
Studio KLASIK
Last 1 available rooms!
STUDIO KOMFORT
Last 1 available rooms!
Studio KLASIK s přistýlkou
Last 1 available rooms!
Studio KOMFORT s přistýlkou
Last 1 available rooms!
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Těšnov 1744/15, Praha Praha
(in the distance of 0.4 km from penzion Alice)
Availability verified
We are thrilled to invite you to our aparthotel "Těšnov Residence", located at Těšnov 15, Prague 1 - Nové Město. The location is ideal for exploring the historic centre, which is right on your door-step. You can easily walk to the historical heart of...
Accommodation prices
from € 40
Fresia Apartment (for 1 per.)
1 extra bed • Last 1 available rooms!
Mimosa Apartment (for 1 per.)
4 extra beds • Last 1 available rooms!
Hyacinth Apartment (for 1 per.)
4 extra beds • Last 1 available rooms!
Bluebell Apartment (for 1 per.)
7 extra beds • Last 1 available rooms!
Violet Apartment (for 1 per.)
7 extra beds • Last 1 available rooms!
Tulip Apartment (for 1 per.)
7 extra beds • Last 1 available rooms!
Sunflower Apartment (for 1 per.)
7 extra beds • Last 1 available rooms!
Poppy Apartment (for 1 per.)
14 extra beds • Last 1 available rooms!
Jasmine Apartment (for 1 per.)
15 extra beds • Last 1 available rooms!
Fresia Apartment
Last 1 available rooms!
Hyacinth Apartment
Last 1 available rooms!
Mimosa Apartment
Last 1 available rooms!
Bluebell Apartment
Last 1 available rooms!
Sunflower Apartment
Last 1 available rooms!
Violet Apartment
Last 1 available rooms!
Tulip Apartment
Last 1 available rooms!
Poppy Apartment
Last 1 available rooms!
Jasmine Apartment
Last 1 available rooms!
Arnica Apartment (for 1 per.)
2 extra beds
Buttercup Apartment (for 1 per.)
1 extra bed
Marigold Apartment (for 1 per.)
1 extra bed
Aster Apartment (for 1 per.)
2 extra beds
Magnolia Apartment (for 1 per.)
2 extra beds
Orchid Apartment (for 1 per.)
7 extra beds
Daisy Apartment (for 1 per.)
1 extra bed
Ivy Apartment (for 1 per.)
1 extra bed
Vanilla Apartment (for 1 per.)
1 extra bed
Lavender Apartment (for 1 per.)
5 extra beds
Dahlia Apartment (for 1 per.)
3 extra beds
Camellia Apartment (for 1 per.)
3 extra beds
Testovací nemovitost Těšnov (for 1 per.)
4 extra beds
Dandelion Apartment (for 1 per.)
4 extra beds
Testovací nemovitost Těšnov - nová (for 1 per.)
9 extra beds
Lily Apartment (for 1 per.)
4 extra beds
Monstera Apartment (for 1 per.)
3 extra beds
Marigold Apartment
Buttercup Apartment
Ivy Apartment
Daisy Apartment
Vanilla Apartment
Arnica Apartment
Aster Apartment
Magnolia Apartment
Dahlia Apartment
Camellia Apartment
Monstera Apartment
Dandelion Apartment
Testovací nemovitost Těšnov
Lily Apartment
Lavender Apartment
Orchid Apartment
Testovací nemovitost Těšnov - nová
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Těšnov 13, Praha Praha
(in the distance of 0.4 km from penzion Alice)
Availability verified
Accommodation prices
from € 108
Single
Last 2 available rooms!
Double (for 1 per.)
1 extra bed
Triple (for 1 per.)
2 extra beds
Deluxe double (for 1 per.)
1 extra bed
Suite (for 1 per.)
1 extra bed • Last 2 available rooms!
Double
Deluxe double
Suite
Last 2 available rooms!
Triple
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Petrská 1166/33, Praha Praha
(in the distance of 0.4 km from penzion Alice)
Accommodation prices
from € 132
Apartmán pro 2 osoby (for 1 per.)
1 extra bed • Last 2 available rooms!
Apartmán pro 2 osoby
Last 2 available rooms!
Biskupský dvůr 3, Praha Praha
(in the distance of 0.5 km from penzion Alice)
Accommodation prices
On demand
Double room (for 1 per.)
1 extra bed • Last 1 available rooms!
Suite with 1 bedroom (for 1 per.)
1 extra bed • Last 1 available rooms!
Family suite (for 1 per.)
3 extra beds • Last 1 available rooms!
Double room
Last 1 available rooms!
Suite with 1 bedroom
Last 1 available rooms!
Family suite
Last 1 available rooms!
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Pernerova 412/6, Praha Praha
(in the distance of 0.6 km from penzion Alice)
Accommodation prices
from € 24
Palanda v pokoji pro ženy
Palanda ve smíšeném společném pokoji
Pobřežní 362/44, Praha Praha
(in the distance of 0.6 km from penzion Alice)
Availability verified
Accommodation prices
from € 138
Studio Apartment (for 1 per.)
1 extra bed • Last 1 available rooms!
Deluxe Family Room with air conditioning (for 1 per.)
3 extra beds • Last 1 available rooms!
Superior Family Room (for 1 per.)
3 extra beds • Last 1 available rooms!
Studio Apartment
Last 1 available rooms!
Deluxe Family Room with air conditioning
Last 1 available rooms!
Superior Family Room
Last 1 available rooms!
Small Double Room (for 1 per.)
1 extra bed
Deluxe Apartment (for 1 per.)
1 extra bed
Superior Apartment with air conditioning (for 1 per.)
1 extra bed
Apartmán Standard bez pračky (for 1 per.)
1 extra bed
Standard Family Room (for 1 per.)
3 extra beds
Small Double Room
Deluxe Apartment
Superior Apartment with air conditioning
Apartmán Standard bez pračky
Standard Family Room
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Křižíkova 73, Praha Praha
(in the distance of 0.7 km from penzion Alice)
Availability verified
The three-star Residence Casa Italia is located in the district of Karlin in Prague. This accommodation in suites with Italian design is not ideal for only lovers of Italy, but for all the tourists coming to see the sights of the Czech capital.
Accommodation prices
from € 104
02 Luce (for 1 per.)
1 extra bed • Last 1 available rooms!
Suite (for 1 per.)
1 extra bed • Last 1 available rooms!
03 Giove (for 1 per.)
2 extra beds • Last 1 available rooms!
05 Cometa (for 1 per.)
3 extra beds • Last 1 available rooms!
07 Luna (for 1 per.)
3 extra beds • Last 1 available rooms!
06 Galassia (for 1 per.)
3 extra beds • Last 1 available rooms!
08 Meteora (for 1 per.)
3 extra beds • Last 1 available rooms!
09 Stella (for 1 per.)
4 extra beds • Last 1 available rooms!
10 Tramonto (for 1 per.)
5 extra beds • Last 1 available rooms!
02 Luce
Last 1 available rooms!
Suite
Last 1 available rooms!
03 Giove
Last 1 available rooms!
06 Galassia
Last 1 available rooms!
07 Luna
Last 1 available rooms!
08 Meteora
Last 1 available rooms!
05 Cometa
Last 1 available rooms!
09 Stella
Last 1 available rooms!
10 Tramonto
Last 1 available rooms!
Triple room (for 1 per.)
2 extra beds
11 Alba (for 1 per.)
6 extra beds
Triple room
11 Alba
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Hybernská 13, Praha Praha
(in the distance of 0.7 km from penzion Alice)
Availability verified
Accommodation prices
from € 98
Single room
Last 2 available rooms!
Double room TWIN / DBL (for 1 per.)
1 extra bed • Last 2 available rooms!
Double room TWIN / DBL with extra bed (for 1 per.)
1 extra bed • Last 1 available rooms!
Triple room (for 1 per.)
2 extra beds • Last 1 available rooms!
Double room TWIN / DBL
Last 2 available rooms!
Double room TWIN / DBL with extra bed
Last 1 available rooms!
Triple room
Last 1 available rooms!
Triple room with extra bed (for 1 per.)
2 extra beds
Quadruple room (for 1 per.)
3 extra beds
Triple room with extra bed
Quadruple room
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Soukenická 25, Praha Praha
(in the distance of 0.8 km from penzion Alice)
Accommodation prices
On demand
INNSiDE pokoj (for 1 per.)
1 extra bed
INNSiDE Premium pokoj (for 1 per.)
1 extra bed
INNSiDE pokoj
INNSiDE Premium pokoj
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Hybernská 1008, Praha Praha
(in the distance of 0.8 km from penzion Alice)
Accommodation prices
from € 396
Lůžko v 10 lůžkovém smíšeném pokoji
Lůžko v 8 lůžkovém smíšeném pokoji
Lůžko v 6 lůžkovém smíšeném pokoji
Lůžko ve 4 lůžkovém smíšeném pokoji
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Seifertova 447/53, Praha Praha
(in the distance of 0.8 km from penzion Alice)
Availability verified
CELLAR Accommodation Services offers both hostel and three-star hotel with apartments in one. Accommodation near the historic center of Prague is suitable for individuals and groups of people, tourists or business travelers.
Accommodation prices
from € 50
Privat Room 1+1 - Shared Bathroom
Last 1 available rooms!
Pokoj 3+1 se společnou koupelnou (for 1 per.)
2 extra beds • Last 1 available rooms!
Family Apartment (for 1 per.)
3 extra beds • Last 1 available rooms!
Pokoj 3+1 se společnou koupelnou
Last 1 available rooms!
Family Apartment
Last 1 available rooms!
Privat Twin Room - Shared Bathroom (for 1 per.)
1 extra bed
Privat Tripple Room - Shared Bathroom (for 1 per.)
2 extra beds
Privat Double Room with bathroom and wc (for 1 per.)
1 extra bed
Double Studio (for 1 per.)
1 extra bed
Apartment Sudio Deluxe (for 1 per.)
2 extra beds
Two-bedrooms Apartment (for 1 per.)
4 extra beds
Privat Twin Room - Shared Bathroom
Privat Double Room with bathroom and wc
Double Studio
Privat Tripple Room - Shared Bathroom
Apartment Sudio Deluxe
Two-bedrooms Apartment
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Křižíkova 173, Praha Praha
(in the distance of 0.8 km from penzion Alice)
Availability verified
The newly built family Pension Aaron offers pleasant and quiet accommodation in the center of Prague. This pension is conveniently situated in a quiet street only 5 minutes from the historic city center.
Accommodation prices
from € 77
Double (for 1 per.)
1 extra bed • Last 1 available rooms!
Double
Last 1 available rooms!
Triple room (for 1 per.)
2 extra beds
Quadruple room (for 1 per.)
3 extra beds
Apartmán (for 1 per.)
3 extra beds
Triple room
Quadruple room
Apartmán
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Cimburkova 275/20, Praha Praha
(in the distance of 0.9 km from penzion Alice)
Availability verified
Accommodation prices
from € 77
Čtyřlůžkový rodinný pokoj - 2 ložnice (for 1 per.)
3 extra beds • Last 1 available rooms!
Čtyřlůžkový rodinný pokoj - 2x Dvoulůžkovo - 2 ložnice (for 1 per.)
3 extra beds • Last 1 available rooms!
Čtyřlůžkový rodinný pokoj - 2x Dvoulůžkovo - 2 ložnice
Last 1 available rooms!
Čtyřlůžkový rodinný pokoj - 2 ložnice
Last 1 available rooms!
Double room (for 1 per.)
1 extra bed
Triple room (for 1 per.)
2 extra beds
Single room
Family triple room with 2 rooms (for 1 per.)
1 extra bed
Double room
Family triple room with 2 rooms
Triple room
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Štítného 13/363, Praha Praha
(in the distance of 0.9 km from penzion Alice)
Availability verified
Inexpensive hotel in a quiet part of Prague centre and 10 min. walking to the Old Town. Free Wi-Fi. Own parking.
Accommodation prices
from € 62
Dvoulůžkový Twin (for 1 per.)
1 extra bed
Standard double room (for 1 per.)
1 extra bed
Standard triple (for 1 per.)
2 extra beds
Quad (for 1 per.)
3 extra beds
Dvoulůžkový Twin
Standard double room
Standard triple
Quad
Standard single
COMFORT room for up to 5 persons (for 1 per.)
4 extra beds
COMFORT room for up to 6 persons (for 1 per.)
4 extra beds
COMFORT room for up to 5 persons
COMFORT room for up to 6 persons
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Revoluční 1081, Praha Praha
(in the distance of 1.0 km from penzion Alice)
Availability verified
Accommodation prices
from € 70
Single room
Last 2 available rooms!
Double room (for 1 per.)
1 extra bed
Triple room (for 1 per.)
2 extra beds • Last 1 available rooms!
Double room
Triple room
Last 1 available rooms!
Quadruple room (for 1 per.)
3 extra beds
Quadruple room
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Revoluční 18, Praha Praha
(in the distance of 1.0 km from penzion Alice)
Availability verified
Accommodation prices
from € 57
1-BEDROOM APARTMENT (for 1 per.)
1 extra bed • Last 1 available rooms!
SUPERIOR APT 4+0 (for 1 per.)
3 extra beds • Last 2 available rooms!
DELUXE APT 2 BEDROOM (for 1 per.)
3 extra beds • Last 1 available rooms!
DELUXE APT 3 ROOMS (for 1 per.)
3 extra beds • Last 1 available rooms!
1-BEDROOM APARTMENT
Last 1 available rooms!
SUPERIOR APT 4+0
Last 2 available rooms!
DELUXE APT 2 BEDROOM
Last 1 available rooms!
DELUXE APT 3 ROOMS
Last 1 available rooms!
DOUBLE ROOM ECONOMY (for 1 per.)
1 extra bed
SUPERIOR APT 2+1 (for 1 per.)
1 extra bed
DOUBLE ROOM ECONOMY
SUPERIOR APT 2+1
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Vlkova 15, Praha Praha
(in the distance of 1.0 km from penzion Alice)
Availability verified
Accommodation prices
from € 26
Dvoulůžkový pokoj s oddělenými lůžky, sdílená koupelna (for 1 per.)
1 extra bed • Last 2 available rooms!
Double Room, shared bathroom (for 1 per.)
1 extra bed • Last 3 available rooms!
Triple Room, shared bathroom (for 1 per.)
2 extra beds • Last 3 available rooms!
Quadruple Room, shared bathroom (for 1 per.)
3 extra beds
Quintuple Room, shared bathroom (for 1 per.)
4 extra beds • Last 1 available rooms!
Double Room, shared bathroom
Last 3 available rooms!
Dvoulůžkový pokoj s oddělenými lůžky, sdílená koupelna
Last 2 available rooms!
Triple Room, shared bathroom
Last 3 available rooms!
Quadruple Room, shared bathroom
Quintuple Room, shared bathroom
Last 1 available rooms!
Single Room, shared bathroom
Romantic Double Room (for 1 per.)
1 extra bed
Apartment for up to 6 people (for 1 per.)
3 extra beds
Apartment on the 1st floor (for 1 per.)
3 extra beds
Romantic Double Room
Apartment for up to 6 people
Apartment on the 1st floor
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Senovážná 6, Praha Praha
(in the distance of 1.1 km from penzion Alice)
Availability verified
SeNo 6 Apartments are offering comfortable private accommodation right in the heart of Prague. Apartments with its capacity for up to six persons are located in the immediate vicinity of the Municipal House. Old Town Square is just 10 minutes walk from...
Accommodation prices
from € 95
superior (for 1 per.)
5 extra beds • Last 1 available rooms!
superior
Last 1 available rooms!
studio (for 1 per.)
1 extra bed
deluxe (for 1 per.)
3 extra beds
exclusive (for 1 per.)
4 extra beds
studio
deluxe
exclusive
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Dlouhá 717/40, Praha Praha
(in the distance of 1.1 km from penzion Alice)
Availability verified
Accommodation prices
from € 88
Apartmán Dlouhá pro max. 4 os. výhled do ulice (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán Dlouhá pro max. 4 os. výhled do ulice
Last 1 available rooms!
Aprtmán Dlouhá pro max. 4 os. s balkonem (for 1 per.)
1 extra bed
Aprtmán Dlouhá pro max. 4 os. s balkonem
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If guests choose accommodation on tourist bed, they can use the shared bathroom with shower, toilet and kitchen in the hallway.
You can purchase snacks and drinks at the reception. In summer, we open an outdoor seating.
All-day dining options are offered at many restaurants in the neighbourhood.Our reception is open daily from 7.00 (from 7.30 on the weekend) until 23.30. During night time, the reception service is available on demand after ringing a bell.
Check-in: from 12:00
Check-out: to 10:00
Cards accepted at this property
FROM THE VACLAV HAVEL AIRPORT PRAGUE
By public transport:
1) From Terminal 1 or Terminal 2, take bus number 100 to the stop Zlicin. There transfer to metro line B (yellow line) to the Florenc station. Leave the station in the direction of “Sokolovska street” (you will see signs right in the metro hall) and follow the main road along the tram track. The trip should take you roughly 45 minutes and costs 32 CZK (about 1.5 EUR).
Alternative option:
2) From Terminal 1 or Terminal 2, take bus marked "AE" - Airport Express to the Square of Republic (“Namesti Republiky”). Once there, please transfer to metro line B (yellow line) to the Florenc station. Leave the station in the direction of “Sokolovska street” (you will see signs right in the metro hall) and follow the main road along the tram track. This trip takes about 40 minutes and costs 84 CZK (approx. 3.5 EUR)
*****************
By taxi:
Upon request we can order for our guests airport pick-up service (minivan). The price for 1-4 people is 580 CZK, for 5-8 people 980 CZK.
There are plenty of taxis in front of the arrival hall as well. Please make sure that you take only licensed taxi (“AAA Radiotaxi” or “111 Radiocab taxi”, both with yellow cabs; they cost around 28 CZK per kilometer / approx. 1.1 EUR) and that you get a receipt of your payment.
FROM THE MAIN TRAIN STATION “HLAVNI NADRAZI” OR THE RAILWAY STATION “HOLESOVICE”
From the Main Train Station Hlavni Nadrazi: take one stop by metro line C (red line) to the station Florenc (direction to the final stop Ladvi).
From the railway station Holesovice: take two stops by metro line C (red line) to the station Florenc (direction to the final stop Haje).
ARRIVING BY CAR
Please follow the traffic signs indicating CENTRUM to the Hotel Hilton. Drive through the Hotel Hilton's parking lot, then turn right and immediately left towards the viaduct which you will pass under. Turn right after the viaduct and then turn right again on the next crossroad. You will find yourself directly in front of the Alice Apartment House which will appear on your left hand side.
In addition to the transport links, guests will appreciate the immediate vicinity to tourist attractions. You can visit National Museum, Old Town Square with Astronomical Clock, many small cafés, Charles Bridge, National Theatre, or Dancing House. Children and adults will certainly like to visit the Wax Museum.
Prague is also renowned for its nightlife and entertainment in the local bars, clubs and discos.Our guests can take the opportunity of private parking for 300 CZK/car for max 7pax/day, 400 CZK/car for 8 and more pax/day or 150 CZK/motorcycle/day. Number of places is limited, please book in advance.
We offer transfer from/to the airport or railway station for unlimited number of guests. In case of interest, please let us know in Notes. The price for 1-4 people is 580 CZK, for 5-8 people 980 CZK.
Kids stay with us for free if a bed is not required for them. For babies we will be happy to provide complimentary infant cribs, available upon request. For other rates please contact our reception.
Terms and Conditions penzion Alice
Cancellation fees when canceling stay:
Additional terms and conditions
1. Prices and services
Approximate prices for accommodation and any other services are published in the presentation materials of the property (web pages, leaflets, etc.).The customer, however, is bound only by the confirmed price stated in the accommodation voucher.The range of services and prices contracted is bound by the listing on the voucher. The property owner is entitled to change the agreed parameters of his services in circumstances beyond his control (such as an 'act of God').
2. Cancellation by customer
The customer is entitled to cancel the reservation any time prior to arrival. The cancellation should be in written electronic form (email with confirmation) to [email protected]. The time of cancellation is determined by the date and time the email was sent.
In the case of large groups an individual cancellation fee can be discussed.
The provider of accommodation ('the landlord') will not charge a cancellation fee in the following circumstances: family bereavement, hospitalization of the customer or a family member, serious illness, military call-up, disaster. For the previous reasons the customer has to provide proof within 3 days of the event.
3. Validity
These terms and conditions are an integral part of the reservation and accommodation voucher.
Terms and Conditions Hotel.cz
1. Terms
1.1. The Hotel.cz website (" Hotel.cz Portal ") is a portal for arranging accommodation reservations operated by HOTEL. CZ as , with its registered office at Kolbenova 882 / 5a, Vysočany, 190 00, Prague 9, registered in the Commercial Register at the Municipal Court in Prague, Section B, Insert 9533 (" Operator "). Correspondence address of the Operator: Řeznická 7, 460 01 Liberec, telephone 222 539 539 e-mail: [email protected].
1.2. Accommodation facility is the owner / tenant of accommodation facilities (" Accommodation facility "), providing the Customer with services according to the order mediated on the Hotel.cz Portal .
1.3. Customer is a person (natural or legal) ordering services offered in Accommodation Facilities (" Customer ").
2. Introductory provisions
2.1. These General Terms and Conditions (" GTC ") govern the contractual relationship between the Operator, the Customer and the Accommodation Facility in the implementation of accommodation booking offered by the Accommodation equipment on the Hotel.cz Portal (" Service ").
2.2. The contractual relationship between the Operator and the Accommodation Facility is governed by the brokerage agreement and these GTC.
2.3. The contractual relationship between the Operator and the Customer is governed by the Contract (as this term is defined below), these GTC and the business conditions of each individual Accommodation Facility („ OP facilities “), which are listed in the footer of the reservation form for each specific Accommodation Facility mediated on the Hotel.cz Portal. In the event of a conflict between these GTC and the OP facility, the business conditions that are more favorable for the Customer shall prevail. The customer is obliged to get acquainted with the GTC and OP equipment.
3. Applicable law and legal regime
3.1. Contractual relations between the contracting parties are governed by the laws of the Czech Republic.
3.2. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company Identification Number: 000 20 869, Internet address, is responsible for out-of-court settlement of consumer disputes under the Agreement. : http://www.coi.cz/. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Operator and the Consumer Customer under the Contract by electronic means.
3.3. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz/ is a contact Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC consumer dispute resolution online).
4. The process of ordering and paying for services
4.1. Ordering
Customer expresses its interest in the Service by submitting a booking form (" Order "). The Operator verifies the free capacity at the Accommodation Facility within the term required by the Customer in the Order and informs the Customer about the availability and specific price of accommodation for the selected date. Binding ordering of the Service occurs at the moment of telephone or written confirmation of the Order / approval of the binding offer by the Customer and the Operator (sending the accommodation voucher to the Customer).
The operator on the Hotel.cz Portal also displays the offers of Accommodation Facilities advertised on the web portal www.spa.cz („ Spa Portal .cz “). In the event that an Order for a stay is sent from the Spa.cz Portal, the given contractual relationship is governed by the business conditions of the Spa.cz Portal, available at: https://www.spa.cz/vseobecne-obchodni-podminky.html. The Customer is obliged to read the given business conditions before sending the Order.
4.2. Price of the service
The price of the Service is determined by the Accommodation Facility. The price depends on the selected date, number of persons and other parameters entered by the Customer in the Order. Prior to the binding confirmation, the Operator informs the Customer about the final price (with information about the currency in which the price is governed); after the approval of the binding offer by the Customer, a binding order for the Services will take place, ie a contract will be concluded between the Customer and the Operator ("Contract").
The prices displayed for individual Accommodation Facilities on the Hotel.cz Portal are determined by the Accommodation Facilities, are only indicative and are not binding until the binding offer is sent by the Operator to the Customer.
The Hotel.cz portal publishes offers of Accommodation Facilities in addition to Czech crowns also in selected foreign currencies (especially in EUR), while conversion into Czech crowns is governed by the exchange rate set by the accommodation beginning or the current exchange rate of the Czech National Bank listed on https://www.cnb.cz/cs/financni-trhy/devizovy-trh/kurzy-devizoveho-trhu/kurzy-devizoveho-trhu/ - the conversion is always valid at the time of the Customer's visit to the Hotel.cz Portal. The Customer acknowledges that when publishing offers of Accommodation Facilities in a currency other than Czech crowns, the amount expressing the price for the Services may be adjusted after the execution of the Order (especially due to a change in the exchange rate). However, the final price expressed in the currency binding for the given Order does not change from the moment the binding offer is sent by the Operator.
Unless otherwise stated, the final price does not take into account any additional requirements of the Customer that were entered in the note field during the Order or such requirements that are considered additional during the telephone order, of which the Customer is informed during the call. Additional notes are also displayed in the accommodation voucher and accompanying e-mails. Additional requirements are actively negotiated by the Accommodation Facility directly with the Customer.
In the case of non-refundable reservations, the Accommodation Facility is entitled to deduct the corresponding amount only if such additional requirements of the Customer affect the total price of accommodation. The operator is not responsible for providing additional requirements, their price or quality.
4.3. Payment Terms
Payment is made at the Accommodation Facility. For some bookings, especially for group bookings, a credit card guarantee or a deposit of up to 100% of the stay may be required. The Customer is informed of the credit card guarantee or prepayment during the Order Confirmation process.
In special cases, but especially in case of repeated arrivals or complaints of accommodation providers for violation of the accommodation regulations, the Customer may be required to guarantee a payment card.
4.4. Gift vouchers
Gift vouchers are vouchers issued by the Operator, which the Customer can purchase and use to pay for the Order with them, ie a stay in the Accommodation Facility ("DP") can be purchased with them. The values on the DP with the values of other discount coupons cannot be added at the same time.
The customer has the opportunity to purchase a DP in one of the offered values, which can then be used for one of the stays offered on the Hotel.cz Portal. The information about the specific stay stated on the DP is not binding and the DP can also be used for other stays offered at the time of applying the DP on the Hotel.cz Portal.
The customer has the option to choose the form of DP delivery. The electronic form of DP delivered to the Customer's e-mail address is free of charge, the paper form of DP delivered via a postal service provider (eg Czech Post) is charged CZK 70.
DP is non-transferable after its issuance and can be used only by the Customer or the person listed on it, to select a stay package from the current offer on the Hotel.cz Portal and other sites specified by the Operator (currently only on the Spa Portal. cz) with regard to the free capacities of the Accommodation Facility.
The validity of the DP is indicated on its front page and is at least 12 (in words: twelve) months from the date of its issuance. If the validity of the DP according to these GTC differs (is shorter) from the one stated on the front of the DP, the validity on the front of the DP takes precedence . After the expiration of the DP (eg in case of non-use), the Customer loses the opportunity to apply it and is not entitled to claim compensation for it.
The Operator may decide to extend the validity of the DP at the request of the Customer. The Customer is not entitled to such an extension and is aware that it always depends on the decision of the Operator.
Each DP, or any discount or other coupon provided by the Operator in connection with its Services, is a one-time and expires after its application.
If the value of DP does not reach the price of the booked stay, the difference can be paid by any payment method allowed by the Operator. If the price of the stay is lower than the value of the DP, the difference in value will not be reimbursed and no financial compensation can be claimed for it.
DP is not exchangeable for money, it cannot be exchanged or drawn gradually. The value of DP can be exhausted only by its one-time application.
4.5. Communication mediation
By acceding to these GTC, the Accommodation Facility agrees to mediate communication by the Operator through the Hotel.cz Portal (including any processing, storage, receipt, access to, viewing and monitoring of communication by the Hotel.cz Portal) („ Communication mediation
5. Cancellation policy and complaints
5.1. Cancellation policy for accommodation
Cancellation conditions are specified in the OP device. In the event that the Accommodation Facility does not have its own cancellation policy defined, the first night will be charged to the guarantee by credit card guarantee in case of no-show. If the reservation is canceled by the Customer (cancellation is confirmed by the Operator to the Customer in writing) 24 or more hours before the originally planned arrival of the guest, no cancellation fee is applied to the guarantee by credit card.
5.2. Cancellation policy for gift vouchers
The customer is entitled to withdraw from the purchase contract for the purchase of DP within 14 days from the date of receipt, ie the issuance of DP, this does not apply if DP has already applied within this period.
After the issuance and expiration of the 14-day return period, DP is non-refundable and no financial compensation can be claimed for it.
5.3. The Customer is obliged to inform the Operator of any changes in the Order or its cancellation in writing.
5.4. In the event of cancellation of the Order by the Operator or the Accommodation Facility, the Operator will offer the Customer an alternative date or stay in another Accommodation Facility. In the event that the Customer does not accept the alternatives, the Operator will return to the Customer the paid payment paid by the Customer to the Operator for such canceled Order. The Customer must claim the Customer's payments made to the Accommodation Facility back after the Accommodation Facility and not after the Operator.
5.5. Complaints about the quality of accommodation and services provided by the Accommodation Facility are resolved by the Customer himself and directly with the Accommodation Facility, or with the help of the Operator, who can communicate with the specific Accommodation Facility regarding the Customer's complaint.
5.6. Complaints about the Operator's Services are possible in writing electronically at the e-mail address [email protected] or by correspondence at the address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec. The Customer's complaint concerning the Operator's Services will be settled immediately, or as soon as possible after its receipt, but no later than within 30 days, and the Operator will make every effort to ensure that the Customer's complaint is resolved to his satisfaction. The customer will be continuously informed about the status and manner of handling his complaint.
6. Responsibility for content and information on the Hotel.cz Portal
6.1. All content and information stated in the offers of Accommodation Facilities are stored on the Hotel.cz Portal by Accommodation Facilities. In relation to the content and information provided in the offers of Accommodation Facilities, Hotel.cz Portal acts as a service provider, which consists in storing information provided by users (Accommodation Facilities) within the meaning of Article 14 of Directive 2000/31 / EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (the “Electronic Commerce Directive”) and Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, as amended (“ Act on certain information society services ").
6.2. The operator is not (in accordance with Article 15 of the Electronic Commerce Directive and § 6 of the Act on Certain Information Society Services) obliged to supervise the content of the information transmitted or stored by it, nor to actively seek out facts and circumstances that point to illegal information.
6.3. In accordance with Article 6.2 of these GTC, the Operator does not verify the content and information in the offers of Accommodation Facilities and does not exercise any control or supervision over them. The Operator thus does not guarantee the accuracy, completeness, correctness, legality or availability of the content and information stated in the offers of the Accommodation Facilities.
6.4. of the Act on Certain Information Society Services without delay all steps that may be required of it to remove or make such content and information inaccessible.
6.5. Any responsibility of the Operator for the content and information stated in the offers of Accommodation Facilities is governed by the rules set out in the Directive on Electronic Commerce and in the Act on Certain Information Society Services.
6.6. The Operator is responsible for its own content and information provided on the Hotel.cz Portal in accordance with the applicable legislation.
7. Notification of illegal content and information on the Hotel.cz portal
7.1. Any person may report illegal content and information on the Hotel.cz Portal to the Hotel.cz Portal in the manner described in this Article 7 of the GTC ("Notifier").
7.2. The Notifier is obliged to report illegal content to the Operator on the Hotel.cz Portal in accordance with this Article 7 of the GTC (" Notification ").
7.3. The Notifier is obliged to deliver the Notification to the Operator in writing electronically to the e-mail address [email protected] or by correspondence to the address HOTEL.CZ as, Řeznická 7, 460 01 Liberec
7.4. The notification must contain at least:
(a) details of the Notifier, including his contact details;
(b) identification of the Accommodation Facility's offer or placement of content on the Hotel.cz Portal, including the entire unique URL of the site;
(c) a statement stating that the content is illegal;
(d) an explanation of the reasons for the illegality of the content;
(e) additional information necessary to assess the illegality of the content.
7.5. The Notifier is responsible for the accuracy, veracity, completeness, legitimacy and justification of the Notification. The Notifier is responsible for the Notification, which incorrectly, falsely, unjustifiably or unjustifiably marks legally harmless content, including liability for damage caused to the Accommodation Facility to which the Notification relates and / or the Operator.
7.6. In the event that the Notification does not contain at least the data and information specified in Article 7.4 of these GBTC, such Notification may not be considered by the Operator due to the circumstances of the case. made. In such a case, the Operator is entitled to request additional information from the Notifier to the Notification.
8. Other obligations of the Accommodation Facility
8.1. The accommodation facility is responsible for the content of the offers; may not contain false or otherwise misleading information in the tenders, or information that otherwise violates the laws or rights of third parties and is liable for damages caused by a breach of this obligation.
8.2. If the Accommodation Facility repeatedly (incorrectly or repeatedly) provides false or otherwise misleading information in the offer, or information otherwise violating legal regulations or the rights of third parties, the Operator is entitled to terminate the contractual relationship with the Accommodation Facility by withdrawing from the contract. The accommodation facility is obliged to remove all its offers and content from the Hotel.cz Portal immediately after the withdrawal takes effect. If he fails to do so, the Operator is entitled to remove all offers and content of the given Accommodation Facility.
9. Personal information
The processing of personal data in the provision of the Services by the Operator (including handling cookies, sending business messages and recording telephone calls) is governed by the principles of personal data processing available here:
www.hotel.cz/privacy-policy/
10. Validity and effectiveness
10.1. The Operator may continuously change or supplement the wording of these GTC. The Customer acknowledges that the GTC valid at the time of concluding the Contract will always apply to the contractual relationship between him and the Operator.
10.2. These GTC come into force and effect on 14.3.2022 .
10.3. The valid wording of these GTC is available at the headquarters of the Hotel.cz Portal and is published on the website www.hotel.cz.
